:root{--espresso: #2C1810;--espresso-light: #4A2E20;--gold: #D4AF37;--gold-light: #E8C84A;--cream: #FAF8F5;--rose: #C17B6F;--charcoal: #3D3D3D;--light-gray: #F0EDE8;--border: #E5E0D8;--success: #4A7C59;--danger: #C0392B;--warning: #E07B1A;--info: #2E6EA6;--white: #FFFFFF;--shadow: 0 2px 12px rgba(44,24,16,.08);--shadow-md: 0 4px 24px rgba(44,24,16,.12);--radius: 10px;--sidebar-width: 240px}*{box-sizing:border-box;margin:0;padding:0}body{font-family:Inter,sans-serif;background:var(--cream);color:var(--charcoal);font-size:14px;line-height:1.5}h1,h2,h3{font-family:Playfair Display,serif;color:var(--espresso)}.app-layout{display:flex;min-height:100vh}.sidebar{width:var(--sidebar-width);background:var(--espresso);position:fixed;top:0;left:0;height:100vh;display:flex;flex-direction:column;z-index:100;overflow-y:auto}.sidebar-logo{padding:20px 16px;border-bottom:1px solid rgba(255,255,255,.08);display:flex;align-items:center;gap:12px}.logo-mark{width:36px;height:36px;border-radius:8px;background:var(--gold);color:var(--espresso);font-weight:800;font-size:14px;letter-spacing:.5px;display:flex;align-items:center;justify-content:center;flex-shrink:0}.sidebar-logo strong{color:#fff;font-size:15px;font-weight:700;display:block}.sidebar-logo span{color:#fff6;font-size:11px}.sidebar-nav{flex:1;padding:12px 0}.sidebar-nav a{display:flex;align-items:center;gap:10px;padding:11px 20px;color:#ffffffb3;text-decoration:none;font-size:13px;font-weight:500;transition:all .15s;border-left:3px solid transparent}.sidebar-nav a:hover{color:#fff;background:#ffffff0f}.sidebar-nav a.active{color:var(--gold);background:#d4af371a;border-left-color:var(--gold)}.sidebar-nav .nav-icon{font-size:16px;width:20px;text-align:center}.sidebar-nav .nav-section{padding:16px 20px 6px;font-size:10px;font-weight:600;letter-spacing:1px;color:#ffffff4d;text-transform:uppercase}.sidebar-user{padding:14px 16px;border-top:1px solid rgba(255,255,255,.08);display:flex;align-items:center;gap:10px}.user-avatar{width:32px;height:32px;border-radius:50%;background:#ffffff1f;color:#fffc;display:flex;align-items:center;justify-content:center;font-weight:700;font-size:13px;flex-shrink:0}.sidebar-user>div{flex:1;min-width:0}.sidebar-user strong{display:block;color:#fff;font-size:12px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.btn-logout{background:transparent;color:#fff6;border:none;padding:6px;border-radius:6px;cursor:pointer;display:flex;align-items:center;transition:color .15s;flex-shrink:0}.btn-logout:hover{color:#fff}.main-content{margin-left:var(--sidebar-width);flex:1;padding:28px;min-height:100vh}.topbar{display:flex;justify-content:space-between;align-items:center;margin-bottom:24px}.topbar h2{font-size:22px}.topbar-actions{display:flex;gap:10px}.kpi-grid{display:grid;grid-template-columns:repeat(auto-fill,minmax(200px,1fr));gap:16px;margin-bottom:24px}.kpi-card{background:var(--white);border-radius:var(--radius);padding:20px;box-shadow:var(--shadow);border-left:4px solid var(--gold)}.kpi-card.danger{border-left-color:var(--danger)}.kpi-card.success{border-left-color:var(--success)}.kpi-card.info{border-left-color:var(--info)}.kpi-label{font-size:11px;font-weight:600;color:#888;text-transform:uppercase;letter-spacing:.5px;margin-bottom:6px}.kpi-value{font-size:26px;font-weight:700;color:var(--espresso)}.kpi-sub{font-size:12px;color:#888;margin-top:4px}.kpi-badge{display:inline-block;padding:2px 8px;border-radius:999px;font-size:11px;font-weight:600}.kpi-badge.up{background:#e8f5e9;color:var(--success)}.kpi-badge.down{background:#fdecea;color:var(--danger)}.btn{display:inline-flex;align-items:center;gap:6px;padding:9px 18px;border-radius:8px;border:none;font-size:13px;font-weight:600;cursor:pointer;transition:all .15s;text-decoration:none}.btn-primary{background:var(--espresso);color:#fff}.btn-primary:hover{background:var(--espresso-light)}.btn-gold{background:var(--gold);color:var(--espresso)}.btn-gold:hover{background:var(--gold-light)}.btn-outline{background:transparent;color:var(--espresso);border:1.5px solid var(--border)}.btn-outline:hover{border-color:var(--espresso)}.btn-danger{background:var(--danger);color:#fff}.btn-success{background:var(--success);color:#fff}.btn-sm{padding:6px 12px;font-size:12px}.badge{display:inline-block;padding:3px 10px;border-radius:999px;font-size:11px;font-weight:600}.badge-success{background:#e8f5e9;color:var(--success)}.badge-danger{background:#fdecea;color:var(--danger)}.badge-warning{background:#fff3e0;color:var(--warning)}.badge-info{background:#e3f2fd;color:var(--info)}.badge-gold{background:#fff8e1;color:#8b6914}.badge-gray{background:var(--light-gray);color:#666}.data-table{width:100%;border-collapse:collapse;background:var(--white);border-radius:var(--radius);overflow:hidden;box-shadow:var(--shadow)}.data-table th{background:var(--espresso);color:#ffffffe6;padding:11px 16px;text-align:left;font-size:12px;font-weight:600}.data-table td{padding:11px 16px;border-bottom:1px solid var(--border);font-size:13px}.data-table tr:last-child td{border-bottom:none}.data-table tr:hover td{background:var(--light-gray)}.card{background:var(--white);border-radius:var(--radius);padding:20px;box-shadow:var(--shadow)}.card-header{display:flex;justify-content:space-between;align-items:center;margin-bottom:16px}.card-title{font-size:15px;font-weight:700;color:var(--espresso)}.form-group{margin-bottom:16px}.form-group label{display:block;font-size:12px;font-weight:600;color:#555;margin-bottom:5px}.form-control{width:100%;padding:9px 12px;border:1.5px solid var(--border);border-radius:8px;font-size:13px;background:var(--white);transition:border-color .15s}.form-control:focus{outline:none;border-color:var(--gold)}.form-row{display:grid;grid-template-columns:1fr 1fr;gap:12px}.alert{padding:12px 16px;border-radius:8px;font-size:13px;margin-bottom:10px;display:flex;align-items:center;gap:10px}.alert-danger{background:#fdecea;color:#922b21;border-left:4px solid var(--danger)}.alert-warning{background:#fff3e0;color:#784212;border-left:4px solid var(--warning)}.alert-info{background:#e3f2fd;color:#154360;border-left:4px solid var(--info)}.alert-success{background:#e8f5e9;color:#1e5631;border-left:4px solid var(--success)}.chat-container{display:grid;grid-template-columns:260px 1fr;gap:20px;height:calc(100vh - 140px)}.agents-panel{background:var(--white);border-radius:var(--radius);padding:16px;box-shadow:var(--shadow);overflow-y:auto}.agent-card{padding:12px;border-radius:8px;border:1.5px solid var(--border);margin-bottom:10px;cursor:pointer;transition:all .15s}.agent-card:hover{border-color:var(--gold);background:#fff8e1}.agent-card .agent-name{font-weight:600;font-size:13px;color:var(--espresso)}.agent-card .agent-desc{font-size:11px;color:#888;margin-top:3px}.agent-card .agent-status{font-size:10px;color:var(--success);font-weight:600}.chat-window{background:var(--white);border-radius:var(--radius);box-shadow:var(--shadow);display:flex;flex-direction:column}.chat-messages{flex:1;overflow-y:auto;padding:20px;display:flex;flex-direction:column;gap:14px}.chat-message{max-width:80%}.chat-message.user{align-self:flex-end}.chat-message.assistant{align-self:flex-start}.msg-bubble{padding:12px 16px;border-radius:12px;font-size:13px;line-height:1.5}.chat-message.user .msg-bubble{background:var(--espresso);color:#fff;border-bottom-right-radius:4px}.chat-message.assistant .msg-bubble{background:var(--light-gray);color:var(--charcoal);border-bottom-left-radius:4px}.msg-agent-tag{font-size:10px;color:#888;margin-bottom:4px}.msg-actions{display:flex;gap:8px;margin-top:8px;flex-wrap:wrap}.msg-action-btn{padding:5px 12px;border-radius:6px;font-size:11px;font-weight:600;background:var(--white);border:1.5px solid var(--gold);color:var(--espresso);cursor:pointer;text-decoration:none;transition:all .15s}.msg-action-btn:hover{background:var(--gold)}.urgency-high{border-left:3px solid var(--danger)}.urgency-medium{border-left:3px solid var(--warning)}.urgency-low{border-left:3px solid var(--success)}.chat-input-area{padding:16px;border-top:1px solid var(--border);display:flex;gap:10px}.chat-input{flex:1;padding:10px 14px;border:1.5px solid var(--border);border-radius:8px;font-size:13px;resize:none}.chat-input:focus{outline:none;border-color:var(--gold)}.chart-bars{display:flex;align-items:flex-end;gap:4px;height:120px;padding:0 4px}.bar-wrap{flex:1;display:flex;flex-direction:column;align-items:center;gap:4px}.bar{width:100%;background:var(--gold);border-radius:4px 4px 0 0;min-height:4px;transition:height .3s}.bar:hover{background:var(--espresso)}.bar-label{font-size:9px;color:#aaa;text-align:center;white-space:nowrap}.pos-layout{display:grid;grid-template-columns:1fr 360px;gap:20px;height:calc(100vh - 140px)}.pos-items{overflow-y:auto}.pos-category-tabs{display:flex;gap:8px;margin-bottom:16px;flex-wrap:wrap}.pos-tab{padding:6px 14px;border-radius:20px;border:1.5px solid var(--border);font-size:12px;font-weight:600;cursor:pointer;transition:all .15s;background:var(--white)}.pos-tab.active{background:var(--espresso);color:#fff;border-color:var(--espresso)}.pos-grid{display:grid;grid-template-columns:repeat(auto-fill,minmax(130px,1fr));gap:10px}.pos-item{background:var(--white);border-radius:10px;padding:14px 12px;text-align:center;cursor:pointer;border:1.5px solid var(--border);transition:all .15s;box-shadow:var(--shadow)}.pos-item:hover{border-color:var(--gold);transform:translateY(-2px)}.pos-item-name{font-size:12px;font-weight:600;color:var(--espresso)}.pos-item-price{font-size:15px;font-weight:700;color:var(--gold);margin-top:4px}.pos-item-duration{font-size:10px;color:#aaa}.ticket-panel{background:var(--white);border-radius:var(--radius);box-shadow:var(--shadow);display:flex;flex-direction:column}.ticket-header{padding:16px;border-bottom:1px solid var(--border)}.ticket-lines{flex:1;overflow-y:auto;padding:8px}.ticket-line{display:flex;align-items:center;gap:8px;padding:8px;border-radius:6px}.ticket-line:hover{background:var(--light-gray)}.ticket-line-label{flex:1;font-size:12px;font-weight:500}.ticket-line-price{font-size:13px;font-weight:600;color:var(--espresso)}.ticket-line-remove{color:var(--danger);cursor:pointer;font-size:16px;line-height:1}.ticket-footer{padding:16px;border-top:1px solid var(--border)}.ticket-total{display:flex;justify-content:space-between;font-size:16px;font-weight:700;margin-bottom:12px}.ticket-total span:last-child{color:var(--gold)}.result-grid{display:grid;grid-template-columns:1fr 1fr;gap:20px;margin-bottom:24px}.result-section{background:var(--white);border-radius:var(--radius);padding:20px;box-shadow:var(--shadow)}.result-section h3{font-size:14px;margin-bottom:12px;padding-bottom:8px;border-bottom:2px solid var(--gold)}.result-row{display:flex;justify-content:space-between;padding:6px 0;border-bottom:1px solid var(--border);font-size:13px}.result-row:last-child{border-bottom:none;font-weight:700;font-size:14px}.result-row.total{color:var(--espresso)}.result-row.resultat{color:var(--success);font-size:16px}.result-row.deficit{color:var(--danger);font-size:16px}.bottom-nav{display:none;position:fixed;bottom:0;left:0;right:0;background:var(--espresso);height:60px;flex-direction:row;z-index:200;border-top:2px solid rgba(212,175,55,.3)}.bottom-nav a{flex:1;display:flex;flex-direction:column;align-items:center;justify-content:center;color:#fff9;text-decoration:none;font-size:10px;gap:3px;padding-top:4px}.bottom-nav a.active{color:var(--gold)}.bottom-nav .nav-icon{font-size:18px}@media (max-width: 768px){.sidebar{display:none}.main-content{margin-left:0;padding:16px 16px 72px}.bottom-nav{display:flex}.kpi-grid{grid-template-columns:1fr 1fr}.form-row,.result-grid,.chat-container{grid-template-columns:1fr}.agents-panel{display:none}.pos-layout{grid-template-columns:1fr}}